Privacy notice
We take traveler privacy seriously. Here’s how we handle information you share when requesting tour availability or contacting support.
Information we collect
When you submit a tour request or message, we may collect details such as your name, email address, phone number, preferred date, and traveler count. If you choose to share accessibility notes or other preferences, we use that information to help confirm the right experience.
How we use your information
We use your details to respond to inquiries, confirm availability, and provide practical guidance related to your request. We may also use your information to improve communication quality and help resolve questions.
Communication choices
If you check the updates agreement, we’ll email you information related to your request. You can update your preferences by contacting support.
Sharing of information
We only share information when needed to coordinate the experience you request. We keep sharing limited to what’s necessary for confirmation, support, and logistics.
Data retention
We keep information for as long as needed to fulfill requests, respond to inquiries, and meet legitimate business needs. If you request deletion, we’ll evaluate that request based on applicable requirements.
Your rights
Depending on where you live, you may have rights related to access, correction, or deletion of your information. If you want help exercising a right, reach out through our support desk.
Questions?
If you have privacy questions or want to update your communication preferences, please contact us using the support page.